Legal

User Data Deletion

You have the right to request deletion of personal data PsionOps holds about you, including any data collected through our Meta/Facebook application.

Last updated: April 24, 2026

🗑️ Your Right to Data Deletion

Under applicable data protection laws (including GDPR, UK GDPR, and the CCPA), you have the right to request erasure of personal data we hold about you. This page explains how to submit that request and what happens next.

This applies to all data held by PsionOps, including:

⚠️ Some data may need to be retained for legal or regulatory compliance (e.g., invoicing records required by tax law). In such cases, we will inform you of what can and cannot be deleted and why.

🔵 Option 1 — Remove via Facebook Settings

If you connected to PsionOps via Facebook Login or our Meta app, you can remove our app's access to your Facebook data directly through your Facebook account settings. This revokes permissions and removes your data from our connected app.

1

Open Facebook Settings

Log in to Facebook and go to Settings & Privacy → Settings

2

Navigate to Apps and Websites

In the left sidebar, click Apps and Websites (under "Security" or "Your Facebook Information")

3

Find and Remove PsionOps

Locate PsionOps in the list of connected apps. Click Remove and confirm. This removes the app's access to your Facebook data.

4

Request Deletion of Any Stored Data

After removing the app from Facebook, send us a deletion request via email (Option 2 below) to ensure any data PsionOps stored on our servers is also erased.

✉️ Option 2 — Email Deletion Request

⏱ We respond within 30 days

You can request deletion of any personal data PsionOps holds by emailing us directly. This is the primary method for all data, not just Meta/Facebook data.

When sending your request, please include:

✅ What Happens After Your Request

Once we receive a valid deletion request:

  1. We will acknowledge your request within 5 business days
  2. We will verify your identity if necessary before proceeding
  3. We will delete or anonymise your personal data from our systems within 30 days
  4. We will notify you once deletion is complete
  5. If any data cannot be deleted due to a legal obligation, we will explain what is retained and for how long

🔒 Deletion is permanent and cannot be undone. Any service relationship or access associated with the deleted data will also be terminated. If you wish to re-engage PsionOps services in the future, you would need to provide your information again.

📌 Data We May Be Required to Retain

While we will honour deletion requests to the fullest extent possible, certain records may need to be retained to comply with legal obligations:

In any such case, we will minimise the data retained to only what is legally required and inform you clearly.

📄 Further Information

For a full explanation of how PsionOps collects and processes personal data, please read our Privacy Policy.

For any other questions, contact us: